Our Services Managed Services
The buzzword relating to IT Support is “Managed Services”, and every day more and more businesses are jumping on the bandwagon. But what does managed services actually mean and how can you tell if an IT Support company is not just using the word as a marketing tool, but is in fact only offering “flat rate” services packaged as “managed services”? Our Managed Services allows a business to offload IT operations to a service provider, known as a Managed Services Provider.
The managed service provider assumes an ongoing responsibility for 24-hour monitoring, managing and/or problem resolution for the IT systems within a business.
6 Benefits of Managed Services
- Increased operational efficiency
- Reduced operating costs
- Cost-effective access to enterprise-level support
- Minimized downtime
- Allows the focus to be on running the business, and not the technology
- Peace of mind from knowing that the network is monitored 24/7/365